Behavior is your organization's greatest untapped asset
- Jolien de Boer

- Sep 9
- 7 min read
Organizations don’t succeed because of their strategies or plans. They succeed because of what their people do every single day. Most plans are actually pretty good. Technology and systems are widely available. But whether an organization truly moves forward comes down to behavior: how people tackle problems, help each other, or try something new. That’s where it happens. Yet, in most organizations, behavior doesn’t get the attention, rhythm, or structure we give to figures, processes, and plans. We manage everything except what actually drives us every day. That’s why behavior may be the most underestimated asset of our time. Those who learn to shape behavior from within develop enduring strength.
The old reflex: buying strength instead of building it
Many organizations are already taking behavior seriously. Naturally, they often seek outside help. Through inspiration sessions, programs, extra attention from influential managers, or external experts. These can be valuable and can genuinely spark change. But if behavior remains a project approached mainly from the outside, little structural change occurs. What you end up buying is movement, not resilience. And as soon as the focus fades, everything snaps back to the old ways.
If your organization doesn’t grow stronger from within, you face the following risks:
1. Your organization drifts further from its ambitions
Without an internal mechanism to develop behavior, rhythm, and culture, strategy continues to be ‘pushed’ from the top down. Meetings are held, presentations are delivered, communications are sent, but nothing fundamental changes in how people think and act. The ambition remains an inspiring story in the boardroom, but it never comes to life on the shop floor.
2. Your teams grow tired and dependent
Teams consciously or unconsciously wait for direction, support, or guidance from the outside. Leaders have to push, project teams have to course-correct, consultants have to guide. And after each initiative, everything slips back. The organization doesn’t build real muscle—it only experiences soreness. People grow tired or disengage, leaders become frustrated, and the desired progress remains externally driven.
3. You fall behind organizations that strategically leverage behavior
In a world of constant change, the winners aren’t the organizations with the most meticulous plans. They are the ones where people can continuously adapt their behavior to what’s needed. This requires a way of working where learning, adjusting, and collaborating are second nature. Those who develop this accelerate. Those who delay it fall behind… and lose relevance.
4. You risk cultural dilution and losing your best people
Without meaningful internal development, your strongest people disengage. They look for environments where they can grow, contribute, and learn. If your organization remains stuck in old patterns, it comes at the expense of talent. You don’t just lose people. Yuu lose energy, experience, and the opportunity to build something together.
5. Every day without action widens the gap between intention and reality
The longer you wait, the bigger the credibility gap becomes. People hear your words but see no corresponding behavior. This eats away at trust, culture, and the motivation to move along. The sense of urgency fades, and change increasingly comes across as hollow rhetoric.
Not pleasant. But at the same time, it’s not surprising that organizations still choose to ‘buy’ movement rather than focus on building strength from within. Because what’s the alternative? How can an organization realistically and sustainably develop behavior from the inside out?
The new approach: building strength from within
More and more organizations are discovering that sustainable change doesn’t come from the outside. It grows from within. Organizations that take behavior as seriously as strategy or processes build something that lasts. Not through big programs or temporary initiatives, but by consciously investing in what people do together every day.
They train behavior just like you train a muscle: with rhythm, repetition, and reflection. Four practical building blocks make this possible: small habits that together make a big difference. Collectively, they form the mechanism through which your organization grows stronger from the inside out.
Building Block 1 | Harnessing the Power of the Collective
You feel the difference immediately: a team moving together, or individuals each trying to figure it out on their own. Real change happens when organizations learn to harness the power of the collective. And that’s not surprising:
Behavior patterns are stronger than individuals. How people behave is largely determined by what the group as a whole considers normal. One person can’t easily go against that. If you truly want to change how people work together, you need to bring the whole group along. Only together can patterns be broken.
Collective strength stabilizes the organization. If an organization relies mainly on a few strong individuals or isolated efforts, everything stalls when they’re unavailable or leave. In contrast, when teams build their strength together—by sharing knowledge, learning collaboratively, and owning decisions—the organization keeps moving. This makes it more resilient and less vulnerable to unexpected changes.
Learning and development accelerate when done together. Learning together speeds up progress because you don’t have to figure everything out alone. What one person discovers can immediately benefit others. Teams that share insights and experiences skip steps that would otherwise need to be taken individually. This creates a snowball effect: the more people contribute, the faster the entire organization moves forward.
Building Block 2 | Creating Rhythm and Structure for New Behavior
New behavior doesn’t develop on its own. Like a muscle, it needs training. Many organizations start with energy and enthusiasm, but then fall back into the ‘busyness of the day.’ Without rhythm, even the best intentions fade.
A consistent approach and a recognizable rhythm prevent slipping back into old habits. Rhythm provides stability, repetition builds habits. What you do together often enough becomes second nature.
An organization grows stronger from within when working on behavior becomes a regular part of daily work. This requires an approach that is clear, non-negotiable, and practically achievable:
A clear, non-negotiable approach provides clarity and confidence. People know what to expect and feel safe building on it.
Only a practical approach lasts. If it’s achievable, it becomes part of the workday rather than ‘something extra.’
This is how new behavior stops being a project or a one-off initiative and becomes an automatic habit that sticks. Just as normal as tracking metrics or executing processes.
Building Block 3 | Letting Teams Drive Their Own Behavior
Teams grow fastest when they learn to steer their own behavior. Teams that take the lead feel: this is ours. By choosing, learning, and adjusting themselves, they discover which behaviors truly help in their own context. This increases both their awareness and their confidence. Behavior change then doesn’t feel imposed—it grows naturally and sticks. Working on team behavior becomes as normal as working on content and processes.
A few factors make the difference:
Context determines what works. Only the teams themselves know what fits their way of working and can choose solutions that truly align.
Change happens in the daily work. No external intervention can replace this; it must be part of the normal team dynamic.
Ownership makes it sustainable. What teams choose and learn themselves grows into culture.
Teams that operate this way become learning systems: they continuously improve themselves instead of relying on imposed projects.
Building Block 4 | Measuring Behavior
Building strength from within starts with seeing what’s really happening. You do this by measuring behavioral development. Measuring isn’t about control. It’s about awareness. Suddenly, you see what you might previously have only felt. And awareness is the first step toward improvement.
Measuring behavior works for several reasons:
It removes blind spots. Teams are often blind to their own patterns. By measuring behavior, teams see what they normally wouldn’t notice and uncover new possibilities.
Small steps become visible. That motivates: progress generates energy and a sense of influence. ‘We did this ourselves.’
What you pay attention to grows. What you measure regularly becomes a shared agreement. This helps make discussing behavior as natural as discussing metrics.
You can track organizational momentum. You see where teams are growing or hitting roadblocks. This provides valuable steering information for everyone.
What do organizations notice when they start building strength from within - today?
Together, these four practical building blocks make an organization stronger from within: small habits that collectively make a difference. You don’t just see it happen—you feel it in the dynamics of the teams. Organizations that start doing this today notice the following:
1. The organization builds real strategic execution power
Moving from strategy to practice isn’t just a communication challenge—it’s primarily a behavioral one. By developing from within, you don’t just create plans, you bring them to life through the daily behaviors of your teams. Strategy becomes tangible, felt, and owned. It’s no longer about what you say. It’s about what your people do together.
2. The organization develops a learning and agile system When behavior and collaboration are systematically developed, a collective learning capability emerges. Teams get better at reflecting, adapting, and improving—without constantly relying on external input. Over time, the organization accelerates. Change stops being a disruption and becomes a skill.
3. The organization increases ownership and morale Strengthening from within sends a clear message: we trust ourselves. People experience that they can make a difference, that their actions matter. This builds pride, engagement, and motivation. Ownership no longer stems from control, but it comes from conviction.
4. The organization creates a culture that performs and connects
When collective behavioral development is central, a culture of shared norms, language, and rhythm grows. People know what they stand for, how they work together, and what ‘doing things well’ looks like. Teams collaborate more smoothly, conflicts are handled productively, and performance improves in a healthy way.
5. The organization becomes more resilient and future-proof By investing in your own ‘behavioral strength,’ you build organizational capability that lasts, no matter who comes or goes. The organization becomes more robust, flexible, and less dependent on individuals or external support. It gains backbone and agility. You build on strength, not chance.
The power is already there - you just need to awaken it
So the question is no longer whether an organization should build behavior from within. The real question is: how long can you afford not to? Every day you wait, you are still training your people—but in maintaining old patterns.
Behavior is always developing. The only choice you have is: do you shape it consciously, or let it happen on its own? In a world where technology levels the playing field, processes are easily copied, and change is the new normal, collective behavioral strength is the only thing that truly remains distinctive.
This article isn’t just about change: it’s about organizational renewal with behavior as its foundation. Imagine what’s possible for your organization… if teams stop waiting for direction from above and instead set their own rhythm. If change no longer feels like something that “must” happen, but something that naturally unfolds. Organizations that grow stronger from within create more than results—they build energy and ownership.
That power is already in your organization. You just need to awaken it. And this is not something you want to start tomorrow, but you wish you had started yesterday.
